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Home>Knowledge Base>Root>eMail Server>Troubleshooting: SmarterSync tabs not showing in Outlook 2007 and Vista
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Article ID15
Created On12/31/2007
Modified12/31/2007
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Troubleshooting: SmarterSync tabs not showing in Outlook 2007 and Vista

Description:  SmarterMail Sync tabs not showing in Outlook 2007 and Vista

 

If the SmarterMail Sync tabs do not appear in Outlook 2007 and Vista, then performing the following steps will resolve your issue:

               

1)       Make sure that the Outlook.exe process is not running on your PC (make sure that Outlook.exe is not running in the Task Manager.)

2)       Then, in Outlook 2007, go to Tools

3)       Click on TrustCenter

4)       Click on Add-Ins

a.       Uncheck Apply Macro Security setting to install Add-Ins

5)       Click OK